Fusion Hardwares is committed to excellence and the satisfaction of our customers. FusionHardwares proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.
Shipping All
Orders for our products are processed and shipped out in 4-10 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.
Wrong Address Disclaimer
It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
Undeliverable Orders
Undelivered packages that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.
Lost/Stolen Packages
FusionHardwares is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to the local authorities.
Return Request Days
FusionHardwares allows you to return its item (s) within 28 days. Kindly be advised that the item (s) should be returned unopened and unused.
Out of Stock Item Process
FusionHardwares has the following options in the event some items are out of stock https://fusionhardwares.com/ Wait for all items to be in stock before dispatching.
Import Duty and Taxes
When dealing with FusionHardwares you have the following options when it comes to taxes as well as import duties: You will be required to settle the requisite fees when the items are arriving in the destination country.
Acceptance
By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.
International Orders
Absolutely. We are proud to follow a very reliable customer-centric approach, benefitting customers all over the world with our products and services. While Fusion Hardwares offers international shipment, it does not cover customs duties and international shipment charges, which will have to be paid by the customer.
Shipping Delays
We do not process or ship any orders on weekends or major holidays.
All orders require time for processing. Guaranteed shipping services are only guaranteed for the transit time. This does not include the time it takes to process your order. Please understand that we are still human and while most of our orders are shipped the same day, we cannot guarantee it.
Exact delivery times for HI, AK, PR, Canada, and International locations cannot be guaranteed.
Do We Ship To APO or FPO Addresses
Yes, indeed. We deliver to APO and FPO addresses. However, orders with such addresses will be shipped by the US postal service only. We have no control over the delivery timings. While the general delivery time for APO and FPO orders is 5-10 working days, your order delivery might take about six to eight weeks.
Will Fusion Hardwares pay for the shipping of a returned item that is defective or damaged upon arrival?
Unfortunately, Fusion Hardwares does not pay for the shipping of defective parcels. However, we can accommodate you with mutually agreed-upon negotiations. We will gladly replace and ship a new item to you, free of cost if you are willing to pay for the return charges.
Shipping Times
In all areas of the US, Fusion Hardwares makes use of UPS, FedEx, and USPS delivery services to ship products directly from its warehouses. All mentioned carrier services are our primary delivery partners. Fusion Hardwares ships most orders within 24 hours after the order placement.
Mentioned below is a list of our shipping services with their corresponding cut-off times:
Ground Shipping:
In the US ONLY, the transit time is between 3-7 business days, and the cut-off time stands at 1 PM Central Time. Depending on your location, Ground orders may be delivered by either UPS or USPS.
Ups 3 Day:
UPS orders take 3 business days in transit, however ONLY in the US. UPS 3 Day’s cut-off time is 1 PM Central Time.
FedEx 2 Day:
FedEx takes 2 business days in transit for orders placed ONLY in the US, and the cut-off time is 1 PM Central Time.
Standard Overnight:
Standard delivery service takes about 1 business day in transit for orders placed ONLY in the US. The cut-off time is 1 PM Central Time. Depending on the location, we may deliver the order by UPS Red Saver or FedEx Standard Overnight service.
Priority Overnight:
1 business day transit time for an order placed in the US ONLY, with the cut-off time at 1 PM Central Time. Depending on the location, we may deliver by UPS Red or FedEx P1 Overnight service, guaranteeing the delivery by 10:30 AM on the same day.
International Shipping:
The cut-off time for all international orders is 1 PM Central Time. We ship international orders using the FedEx International Economy method.
APO/FPO:
Fusion Hardwares ships all APO/FPO orders using USPS Registered Mail.
Puerto Rico/Canada:
All orders shipped to Puerto Rico/Canada are delivered through FedEx’s International Economy shipping method, while their cut-off time stands at 1 PM Central Time.
Saturday Delivery:
It works for all orders that are placed on Friday, in all states of the US ONLY. The cut-off is noon Central Time, and the orders may be shipped through UPS or FedEx’s Saturday Delivery method.
There is an item missing from my order. What should I do?
Before you come to this conclusion, make sure that you have received a package for each tracking number provided to you. If you have checked all of the packages and are still unable to find an item, be sure to contact Fusionhardwares.com’s Shipping Support Staff at (888) 765-9527
Contact Information
In the event you have any questions or comments please reach us via the following contacts:
- (888) 765-9527
- support@fusionhardwares.com